Shipment of Orders

Seller undertakes to ship orders to the account holders registered address. Seller cannot be held responsible for delays caused by 3rd party shipping companies.

Method of Shipment

We prefer and recommend that all parcels are shipped via Courier to your physical address. This requires that you leave a physical address as the delivery address on your order and not a PO Box, P Bag or Postnet address. Should a PO Box, P Bag or Postnet address be left as the delivery address we will assume that it is your choice to send it via the Post Office and the order will be shipped via the post office to the PO Box, Postnet Suite or Pbag address that you left. It must be noted that should the parcel be delayed / go missing with the postal service that we cannot accept any liability or enter into any correspondence regarding this.

Damaged or missing parcels

Parcels sent with our designated couriers that go missing or are damaged will not be the responsibility of the seller. However upon proper investigation the seller may come to an arrangement that may deem fit to assist best to it's ability to reach a suitable agreement. The decision lies solely on the seller.

Despatch Time

The seller undertakes Confirmed Special Seedling  orders, may take between 3-8 weeks depending on variety. Please check lead times.

Purchases made on available stock will be shipped within 7 working  days from payment received in full.

Delays, Shortages & Substitutions

Seller shall not be responsible for delays in delivery or for losses resulting from such delays. Seller reserves the right to make partial shipment. In the event of shortages, Seller may substitute such other, similar merchandise as is available.

Shipping option

It is the buyers responsibility to select the correct shipping options. The seller will not be held responsible for any errors or delays or cost caused by this.